Licensing and Regulation

Averipay

This page explains under which rules Averipay provides payment services, which authority supervises payment services in Bulgaria and where you can check the regulatory status.

1. Who provides the services

Legal name:: Avrepey OOD
Trading name:: Averipay
Legal form:: Limited liability company (OOD)
UIC:: 208357967
Registered office:: 41 Hristofor Kolumb St., floor 2, office 226, Iskar district, 1592 Sofia, Bulgaria
Address of operations:: —

The Company is registered in the Commercial Register kept by the Registry Agency of the Republic of Bulgaria. More details are on the Company information page.

2. Regulatory status

2.1. Payment services in Bulgaria are regulated by the Law on Payment Services and Payment Systems (PSPSA), which transposes Directive (EU) 2015/2366 (PSD2), and by the related acts of the Bulgarian National Bank (BNB). A company may provide payment services professionally only as a payment institution authorised by the BNB, or as another provider that the law allows.

2.2. The Company’s licence and register details are:

Licence or register entry status:: —
Licence or registration number:: —
Date:: —
Legal basis:: —

2.3. The status can be checked in the register of payment institutions kept by the BNB on its website: www.bnb.bg. If the details above differ from the register, the register prevails.

2.4. The Company is not a bank and does not take deposits. Funds of payment service users are not deposits and are not covered by the Bulgarian Deposit Insurance Fund. How users’ funds are protected is explained on the Protection of funds page.

3. Payment services

3.1. Averipay serves businesses (legal entities and sole traders) that accept payments from their customers. Its main service is merchant acquiring: accepting and processing payments made with payment cards and other payment instruments through the checkout and virtual POS, and settling the funds to the merchant.

3.2. The Company provides only the payment services covered by its licence or authorisation, as shown in the BNB register. The fees, limits and settlement terms are published on the Fees and limits page and are fixed in the contract with each merchant.

3.3. Payers who pay a merchant through Averipay do not conclude a separate contract with the Company. Their relations with the merchant, for example on delivery of goods and refunds, are governed by the merchant’s own terms.

4. Cross-border services

4.1. A payment institution authorised in Bulgaria may provide services in other EU and EEA states under the freedom to provide services or the freedom of establishment, after notifying the BNB, which informs the host authority (passporting).

4.2. The Company provides services in another state only after completing this procedure.

5. Supervising authority

Bulgarian National Bank (BNB)

The BNB authorises and supervises payment institutions. It checks, among other things, the capital, safeguarding of users’ funds, governance, internal control, and information security and operational resilience of payment institutions.

Website:: www.bnb.bg
Contact details:: —

6. Other authorities

Commission for Consumer Protection (KZP): protects consumer rights and hosts the Conciliation Commission for Payment Disputes. Website: www.kzp.bg
Commission for Personal Data Protection (CPDP): supervises the processing of personal data. Website: www.cpdp.bg
Financial Intelligence Directorate of the State Agency for National Security (SANS): receives notifications under the anti-money-laundering legislation. Website: www.dans.bg

The Company’s anti-money-laundering measures are described in the Anti-Money Laundering Policy, and personal data protection in the Privacy Policy.

7. Complaints and disputes

7.1. If you are not satisfied with the services, you may first write to the Company. The procedure and time limits are set out in the Complaints and enquiries procedure.

7.2. If the Company’s reply does not satisfy you or is not received in time, payment service users may refer the dispute to the Conciliation Commission for Payment Disputes at the KZP, and may inform the BNB of a suspected breach of the payment services legislation.

7.3. The right to apply to a court is not affected.

8. Final provisions

8.1. This page is for information only and does not replace the BNB register or the contract with the Company. The Company updates it when its regulatory data changes.

Contact: payments@averipay.com

Last updated: November 10, 2026

Averipay