General provisions
This document contains information on the fees, tariffs and limits applicable to Averipay payment services.
The amount of fees and the applicable restrictions may depend on the type of customer, the type of payment transaction, the currency, the service used and the terms of service.
Different tariffs and limits may apply to individuals and to companies.
Information on the price of the services is provided to customers in accordance with applicable law and the contractual terms. Before making a transaction, the customer should review the relevant fees and restrictions.
Payment service fees
Fees may be charged for certain payment services in accordance with the tariffs in force.
The amount of the fee depends on the type of service and the terms on which it is provided. Different tariff plans may apply to certain categories of customers.
| Service | Fee | Conditions |
|---|---|---|
| Payment account opening | — | — |
| Account maintenance | — | — |
| Sending a payment | — | — |
| Receiving a payment | — | — |
| Currency exchange | — | — |
| Additional services | — | — |
Payment transaction limits
For certain payment services, limits may be set on the minimum and maximum amount of a transaction, as well as on the total volume of transactions over a given period.
The applicable limits may depend on the customer category, the type of service, the results of customer verification and other factors provided for in the terms of service.
| Transaction type | Minimum amount | Maximum amount | Additional conditions |
|---|---|---|---|
| Single payment | — | — | — |
| Daily transaction limit | — | — | — |
| Monthly transaction limit | — | — | — |
| International payments | — | — | — |
| Currency operations | — | — | — |
Currency operations
If a payment service involves transactions in different currencies, exchange rates and currency conversion fees may apply.
How the exchange rate is determined, when it is applied and the amount of any additional fees are governed by the terms of the relevant service.
Before the transaction is confirmed, the customer is given information on the applicable costs and the exchange rate to the extent required by law.
Transactions involving other payment service providers may incur additional costs in the cases provided for in the terms of the relevant transaction.
Information on currency operations and the applicable fees should be reflected in the tariff documents in force.
How fees are charged and collected
Fees are charged and collected in accordance with the terms of the relevant payment service and the tariffs in force.
Depending on the nature of the service, a fee may be collected when the transaction is made, periodically, or at another time provided for in the contract.
How fees are calculated and collected must be communicated to the customer before the relevant service is provided, in the cases required by law.
If several types of fees are provided for a transaction, information on how they apply is given in accordance with the terms of service in force.
Fees that are not provided for in the contract or the applicable tariffs may not be charged arbitrarily.
Changes to tariffs and limits
Averipay or the relevant payment service provider may change fees, tariffs and limits in the manner provided for by law and the contractual terms.
If a change affects the terms of a framework contract for the provision of payment services, the customer is notified in the manner and within the time limits set by applicable law.
Where the law requires prior notice at least two months in advance, the relevant changes are communicated to the customer within that period.
Special rules provided for by law and the contract may apply to certain changes, including changes in exchange rates.
The current version of the tariffs and limits is published on the website or made available to the customer in another way provided for.
The changes do not limit the customer's mandatory rights established by applicable law.
Additional tariff documents
Depending on the type of payment services provided and the customer category, additional tariff documents may apply.
Current tariffs
A document containing the approved list of fees, the conditions for applying them and other information on the price of the available payment services.
Fee information document
A standardised document with information on the fees for services linked to a payment account, where it is required by applicable law.
Glossary of payment services
A document containing definitions of the services and terms used in the standardised fee information, where it is provided for by law.
The documents are published in their current versions and are made available to users in the cases and in the manner provided for by law.
Additional information and contacts
If the customer has questions about the amount of fees, the applicable limits, currency operations or the terms of a specific service, they can contact Averipay through the official communication channels.
Legal name of the company: Avrepey OOD
Email: payments@averipay.com
Phone: —
Contact page: Contacts page
Further information on how payment services are provided and on the rights and obligations of the parties is set out in the General Terms.